Delivery
Standard delivery is 2-4 working days for in stock items.
Free in-store pick-up is available for eligible orders.
Standard Stocked Items*
| Order Value | Standard Weight | Heavy Weight | Extra Heavy |
|---|---|---|---|
| £0 – £99.99 | £16.50 | £24.75 | £40.00 |
| £100 – £499.99 | £32.50 | £45.00 | £60.00 |
| £500 – £999.99 | £60.00 | £70.00 | £85.00 |
| £1000.00+ | £75.00 | £90.00 | £100.00 |
* Deliveries to residential addresses are subject to a £15 surcharge.
* Our team will contact you to confirm your delivery and unloading requirements. Where handballing is required, a surcharge of £25 per pallet space applies.
* Prices listed above apply to Zone 1 postcodes. Please see delivery zones below for applicable surcharges and postcode coverage.
Zone 1 Postcodes (No Surcharge)
AL
B
BL
BS
CB
CV
CW
DE
DN
DY
GL
HD
HP
HX
L
LE
LN
LU
M
MK
NG
NN
OL
OX
PE
S
SG
SK
SS
ST
TF
WA
WF
WN
WR
WS
WV
Zone 2 Postcodes (+£5.00 Surcharge)
BA
BB
BD
CF
CH
CM
CO
DH
DL
EN
FY
HG
HR
HU
IP
LS
NP
NR
PR
RG
SL
SN
SO
SP
SR
TS
WD
YO
Zone 3 Postcodes (+£20.00 Surcharge)
BH
BN
BR
CR
CT
DA
DT
GU
HA
IG
KT
LA
LD
LL
ME
PO1-22
RH
RM
SA
SM
SY
TA
TN
TW
Zone 4 Postcodes (+£45.00 Surcharge)
AB
DD
DG
EH
FK
G
IV (Excluding 21-28, 40-49, 51-56)
KA (Excluding 27-28)
KY
ML
PA (Excluding 20-38, 41-49, 60-78, 80)
PH
PO30-41
TD
TR
Zone 5 Postcodes (+£25.00 Surcharge)
CA
EX
NE
PL
TQ
Zone 6 Postcodes (+£30.00 Surcharge)
E
EC
N
NW
SE
SW
UB
W
WC
Please contact us for delivery prices to postcodes not shown in Zones 1-6
Custom items
Custom items can take a little longer, we’ll provide an estimated delivery date during the checkout process.
dELIVERY pOLICY
1. Delivery
1.1 Delivery times displayed on the Website are estimates only and do not constitute guaranteed delivery dates. Delivery dates are estimates only and time shall not be of the essence unless expressly agreed in writing.
1.2 Following acceptance of an Order, the Company shall use reasonable endeavours to confirm the anticipated delivery date.
1.3 The Company delivers throughout mainland England, Wales and Scotland.
1.4 Additional delivery charges and extended delivery times may apply to deliveries within certain areas of Scotland.
1.5 Deliveries to Northern Ireland, the Channel Islands, the Isle of Man and other offshore or international locations are available upon request and shall be subject to quotation.
1.6 The Company may deliver an Order in instalments or split deliveries where reasonably necessary. No additional delivery charge shall apply unless agreed otherwise.
1.7 Where Goods are delivered on pallets, the Customer is responsible for providing suitable unloading equipment at the delivery address, including a forklift truck or other appropriate mechanical handling equipment.
1.8 Where the Customer is unable to unload palletised Goods, the Company may, at its sole discretion, arrange manual offloading for an additional charge. Such service is subject to carrier availability and cannot be guaranteed.
1.9 Where manual offloading has been agreed, the charge is £25.00 plus VAT per pallet unless otherwise agreed in writing.
1.10 The Customer shall ensure that adequate access is available for the delivery vehicle.
1.11 Where delivery cannot be completed because:
1.11.1 the Customer is unavailable.
1.11.2 suitable unloading facilities are not provided.
1.11.3 access restrictions were not disclosed prior to dispatch.
1.11.4 the Customer refuses delivery without reasonable cause.
1.11.5 the Company reserves the right to recover any additional costs incurred, including storage, re-delivery and carrier charges.
1.12 The Customer shall inspect the Goods upon delivery. Any visible damage, shortages or incorrect Goods must be noted on the delivery documentation where possible and reported to the Company within forty-eight (48) hours of delivery.
1.13 The Customer shall notify the Company of any concealed damage or shortages as soon as reasonably practicable after discovery.
1.14 Risk in the Goods shall pass to the Customer upon completion of delivery.